Home Business directories Several criminal charges laid in the case of online business directories

Several criminal charges laid in the case of online business directories


GATINEAU, QC, June 14, 2021 / CNW / – A Competition Bureau investigation has led to multiple criminal charges against Mr. Terry croteau of Ontario alleging the use of deceptive telemarketing and false or misleading statements to induce Canadian businesses to register for listings in online directories.

Mr. Croteau was charged under the deceptive marketing provisions of the Competition law for making false or misleading statements to promote business listings, including failure to disclose pricing and terms and conditions applicable to services. Mr. Croteau was also charged under the Criminal Code with fraud on $ 5,000 for soliciting businesses by telemarketing, mail and fax; and for issuing a false document, namely a letter claiming to be from a collection agency.

The Bureau alleges that the violations occurred between 2012 and 2019.

The survey benefited from the work of the Toronto Strategic Partnership. The Partnership coordinates law enforcement activities and information sharing regarding fraudulent, deceptive and deceptive practices in multiple jurisdictions and includes law enforcement units such as the Toronto Police Department, Canadian Anti-Fraud Center, United States Federal Trade Commission, and Ontario Provincial Police.

Fast facts

  • The Competition law prohibits companies and individuals from making false or misleading claims to promote any product, service or commercial interest.
  • Directory scams typically target businesses across Canada and all over the world. Scammers use deceptive tactics to pressure companies to pay for directory listings of little or no value.
  • We encourage anyone who suspects deceptive or anti-competitive activity to file a complaint with the Bureau using our online form.


“Whether a business or a consumer is the victim, fraud has devastating effects. The Competition Bureau is committed to cracking down on those who use deceptive marketing to defraud Canadians with their hard-earned money.

Matthew boswell,
Competition Commissioner

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The Competition Bureau, as an independent law enforcement agency, ensures that Canadian businesses and consumers thrive in a competitive and innovative marketplace.

SOURCE Competition Bureau

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